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Policies
Ordering Information
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It is not possible to inform
our customers on the availability of any
particular product. All items on our site are kept as up to date as
possible and in stock.
At times we run out of stock due to the shortage with the manufacture.
We have no control over this and ship all orders as soon as our back
orders are received. If a item is out of stock we will inform you by
email or phone call as to the status of your order. At this time we
may have a similar product to substitute your order or we may just be
waiting on a backorder.
If an overnight, 2 day, 3
day, or ground shipment is requested, that is how your order will be
shipped based on availability. Please understand that we stock
thousands of items and while stock shortages are rare they do occur.
If you have allowed sufficient shipping time and you think your
shipment may be lost, please contact us.
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Shipping Information
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MOST
orders placed by 12pm PST will ship out the same day provided items
are in stock. Orders places after 12pm on Fridays or weekends will
ship the following MONDAY provided items are in stock.
DemonMotoSports.com ships
anywhere in the world via AirBorne and the United States Postal
Service. Shipments to PO Boxes, APO's or FPO's are through US Postal
Service ONLY.
For Ground allow 5-7 working days
Pleas note that shipping costs to APO/FPO,
PO Boxes and International will be higher, take longer to ship,
and will not have tracking information available.
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International Shipping Instructions
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For all orders not being
shipped to the continental United States or Canadian territories
call us to place your order at 408-774-0932.
Note To
International Customers:
DemonMotoSports.com IS NOT responsible for government taxes, duties, or
customs incurred from shipping to your area. Upon delivery of your
order you may be required to make additional payments. These are
duty/custom fees and are NOT shipping charges billed by
DemonMotoSports.com. Please check all local, state, and government
regulations regarding shipping to your area BEFORE placing an order.
We cannot and will not be held responsible for additional fees. |
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